London 360 Tour

Terms and Conditions

Terms and Conditions for London 360 Tour Company Services

Welcome to The London 360!

These Terms and Conditions govern your use of our 3D virtual tour services. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. Use of Services

License: We grant you a limited, non-exclusive, non-transferable license to use our 3D virtual tour services for personal or commercial purposes, in accordance with these Terms and Conditions and any applicable laws or regulations.
Prohibited Activities: You agree not to engage in any unauthorized use, copying, modification, distribution, or resale of our services. You also agree not to interfere with the security or integrity of our services or access our systems in any unauthorized manner.

2. User Content

Ownership: You retain ownership of any content you create or upload to our platform, including images, videos, and descriptions. By uploading content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute your content for the purpose of providing our services.
Responsibility: You are solely responsible for the content you upload to our platform and must ensure that it does not violate any laws or infringe upon the rights of third parties. We reserve the right to remove any content that we believe violates these Terms and Conditions or our policies.

3. Payment and Billing

Fees: Certain features or services may require payment of fees. You agree to pay all applicable fees in accordance with the pricing and payment terms provided to you.
Billing Information: You agree to provide accurate and complete billing information, including a valid payment method. Failure to provide accurate billing information may result in the suspension or termination of your account.

4. Intellectual Property

Ownership: All intellectual property rights in our services, including but not limited to copyrights, trademarks, and trade secrets, are owned by London 360 or its licensors. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary rights notices contained in or on our services.

5. Limitation of Liability

Disclaimer: Our services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected.
Limitation of Liability: To the fullest extent permitted by law, London 360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless London 360 and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our services or your violation of these Terms and Conditions.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time and for any reason, without prior notice or liability. Upon termination, your right to use our services will cease immediately.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of London High Court, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms and Conditions shall be resolved exclusively through arbitration conducted in London High Court in accordance with the rules of the The London Court Of International Arbitration (LCIA).

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms and Conditions on our website. Your continued use of our services after the posting of the updated Terms and Conditions constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us at London360tour@gmail.com.

Effective Date: 09/02/2024

Thank you for choosing The London 360 Tour.

We hope you enjoy our 3D virtual tour services!

Return and Refund Policy

Return and Refund Policy

At London 360, we strive to provide the highest quality 3D virtual tour services to our customers. However, we understand that there may be circumstances where a refund is necessary. Please read our return and refund policy carefully.

1. Cancellation and Refunds

Subscription Services: If you have subscribed to a recurring service plan, you may cancel your subscription at any time. However, we do not offer refunds for subscription fees already paid, but you will continue to have access to the service until the end of the current billing cycle.
One-time Services: For one-time services, such as individual virtual tours or custom projects, refunds may be available under certain conditions. Please contact us within [number] days of your purchase to request a refund. Refunds will be issued at our discretion, taking into account the nature of the service provided and any applicable terms outlined in your service agreement.

2. Quality Assurance

Satisfaction Guarantee: We are committed to ensuring your satisfaction with our services. If you encounter any issues or concerns with the quality of our virtual tours, please contact us immediately, and we will work to resolve the issue to your satisfaction.
Technical Problems: In the event of technical issues or errors that prevent you from accessing or viewing our virtual tours, please contact our support team for assistance. We will make every effort to resolve the issue promptly and provide alternative solutions if necessary.

3. Contact Us

If you have any questions, concerns, or requests regarding our return and refund policy, please contact us at London360tour@gmail.com. Our customer support team is available to assist you and address any issues you may encounter.

4. Changes to this Policy

We reserve the right to update or modify this return and refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services after the posting of the updated policy constitutes your acceptance of the changes.

Thank you for choosing London 360.

We appreciate your business and look forward to serving you with exceptional 3D virtual tour experiences.

Terms and Conditions

Return and Refund Policy

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