Privacy Policy

Privacy Policy for London 360 Tour Company Services

At London 360, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and disclose information when you use our 3D virtual tour services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and billing information.
• Usage Information: We may collect information about how you interact with our services, including your device information, IP address, browser type, pages visited, and the duration of your visit.
• User Content: Any content you create or upload to our platform, such as images, videos, or descriptions, may be collected and stored by us.

2. How We Use Your Information

• Provide and Improve Services: We use the information collected to deliver, maintain, and improve our 3D virtual tour services, including customer support, troubleshooting, and developing new features.
• Communications: We may use your contact information to send you updates, newsletters, marketing materials, and other communications related to our services. You can opt-out of these communications at any time.
• Analytics: We may use aggregated and anonymized data for analytics purposes to understand how users interact with our platform and to improve our services.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our platform, such as hosting services, payment processors, and analytics providers. These providers are contractually obligated to protect your information and only use it for the purposes outlined by us.
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety, or that of others.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• Access and Update: You may access, update, or delete your account information by logging into your account settings. Please note that some information may be retained in our records even after deletion.
• Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our services may be inaccessible or not function properly.

6. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our services after the posting of the updated Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at London360tour@gmail.com.

Effective Date: 09/02/2024

Thank you for trusting The London 360 Tour with your privacy.